Versand
Shipping Policy
At Zaverya, we are pleased to offer international shipping to customers in countries and regions around the world.
This Shipping Policy explains our order processing times, shipping methods, estimated delivery times, tracking, customs, and other important information regarding international deliveries.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing includes order verification, quality checks, packaging, and preparation for shipment.
Business days do not include Saturdays, Sundays, or public holidays.
During periods of high demand, holidays, promotional events, or other exceptional circumstances, processing may occasionally take longer.
Worldwide Shipping
Zaverya offers international shipping to most countries and regions worldwide.
To provide international delivery, we work with international fulfillment centers and logistics partners.
Orders may therefore be shipped from different international fulfillment locations depending on product availability and the customer's destination.
Shipping Methods
We currently offer the following shipping options:
Free Standard Shipping
Shipping Cost: FREE
Estimated Delivery: 7–20 business days after dispatch.
Express Shipping
Shipping Cost: $7.90 USD
Estimated Delivery: 5–12 business days after dispatch.
Express Shipping availability may vary depending on the product, country, region, or postal code.
Available shipping options will be displayed at checkout.
Estimated Delivery Times
All delivery times displayed on our website are estimates and are not guaranteed delivery dates.
Estimated delivery times begin after your order has been processed and dispatched.
Delivery times may vary depending on:
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Destination country or region;
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Local carrier operations;
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Customs clearance;
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Local postal services;
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Public holidays;
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Weather conditions;
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Periods of high shipping demand;
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Remote delivery locations;
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Other circumstances outside our reasonable control.
Some destinations may require additional delivery time.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when tracking is available for the selected shipping method and destination.
Please allow a few business days after shipment for tracking information to begin updating.
International tracking may occasionally pause while a package is traveling between countries, undergoing customs processing, or being transferred to a local carrier.
A temporary lack of tracking updates does not necessarily mean that the package has stopped moving.
International Fulfillment
Zaverya works with international fulfillment centers and logistics partners to serve customers worldwide.
As a result, products may be shipped directly from an international fulfillment location.
The shipping origin may vary according to product availability, inventory location, destination, and the shipping method selected.
If an order contains multiple products, the items may occasionally be shipped separately.
Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country's government, customs authority, or local carrier.
Unless expressly stated otherwise at checkout, these charges are not included in the product price or shipping fee and may be the responsibility of the customer.
Customs regulations vary significantly by country and region.
Zaverya does not control charges imposed by customs authorities or local governments.
Customers are encouraged to check their country's import regulations before placing an order.
Customs Clearance
International packages may be inspected, processed, or temporarily held by customs authorities in the destination country.
Customs clearance procedures may result in delivery delays beyond the original estimated timeframe.
Where required, customers are responsible for providing the carrier or customs authorities with information reasonably necessary to complete customs clearance and delivery.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please verify your:
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Full name;
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Street address and building/house number;
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Apartment or unit number, if applicable;
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City;
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State, province, or region;
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ZIP or postal code;
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Country;
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Contact information.
If you notice an error after placing your order, contact support@zaverya.com as soon as possible.
Once an order has entered fulfillment or has been shipped, we cannot guarantee that the address can be changed.
Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided by the customer.
Delayed Orders
International shipping delays can occasionally occur.
If your order has not arrived within the estimated delivery timeframe, please review your tracking information.
If there has been no meaningful tracking update for an extended period, contact us at support@zaverya.com with your order number.
Our customer support team will review the shipment and assist you with the next steps.
Lost Packages
If tracking information indicates that your package may have been lost in transit, please contact us at support@zaverya.com.
We will review the shipment with the applicable carrier or logistics partner.
If a package is confirmed as lost in transit, we will provide an appropriate resolution, which may include a replacement or refund, depending on the circumstances and applicable law.
Packages Marked as Delivered
If tracking indicates that your order was delivered but you cannot locate it, please:
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Check around the delivery location;
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Ask household members or neighbors;
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Check with reception, building management, or your mailroom;
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Review any delivery notices;
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Contact the local carrier responsible for final delivery.
If you are still unable to locate the package, please contact support@zaverya.com and we will assist you in reviewing the available delivery information.
Multiple Packages
Orders containing multiple products may occasionally be divided into separate shipments due to inventory or fulfillment availability.
In these cases, you may receive more than one tracking number, and packages may arrive on different dates.
There is no additional shipping charge when Zaverya divides an order into multiple shipments.
Delivery Restrictions
Although Zaverya offers international shipping, delivery may not be available to every country, territory, region, or postal code.
Certain products may also be restricted from shipping to specific destinations due to carrier limitations, customs regulations, sanctions, local laws, or other logistical restrictions.
If we are unable to fulfill or ship your order to your destination, we will contact you and provide an appropriate resolution.
Contact Us
For questions regarding shipping, delivery, or tracking, please contact:
Zaverya
Email: support@zaverya.com
Website: https://zaverya.com/